Privacy Policy

At Java Woodcraft, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information: When you make a purchase or attempt to make a purchase through our website, we collect personal details such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Automatically Collected Information: As you browse our website, we automatically collect certain data, including your IP address, browser type, referring/exit pages, and interaction data (e.g., pages viewed, clicks, etc.) through cookies and similar tracking technologies.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

Order Processing: To process and fulfill your orders, including sending confirmations, processing payments, arranging shipping, and providing you with invoices and order confirmations.
Customer Service: To respond to inquiries, provide support, and handle any disputes or issues related to your orders.
Marketing: To send promotional emails about new products, special offers, or other information we think you may find interesting, but only with your consent.
Website Improvement: To analyze website usage and improve our products and services by better understanding user preferences and behaviors.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, and servicing you, including:

Shipping Partners: To fulfill your orders and deliver products to you.
Payment Processors: To process your payments securely.
Analytics Providers: To analyze and improve our website's performance.

All these third parties are contractually obligated to handle your data securely and are prohibited from using your information for any other purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand your preferences, track your interaction with the website, and remember you on future visits. You can choose to disable cookies in your browser settings, but this may affect the functionality of certain parts of our website.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as completing orders or complying with legal obligations. If you would like to request that we delete your information, you may contact us at the information provided below.

6. Your Rights

As a user, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate information.
Deletion: Request the deletion of your personal data under certain conditions.
Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in any promotional email we send or by contacting us directly.

7. Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to other websites. Once you leave our site or are redirected to a third-party platform, you are no longer governed by this Privacy Policy. We encourage you to read the privacy statements of those third-party websites.

9. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights regarding your personal data, please contact us at:

Java Woodcraft
Email: support@javawoodcraft.com
Phone: (+62)851 5517 7395